Delivery [Back to Top]

Can you deliver on Saturdays, Sundays and Bank Holidays?
We can arrange deliveries on Saturdays only, there is a premium charge of £19.99 for this due to a surcharge being added by the courier. Can I have my order delivered to a different address?
Yes. When you place your order (either on the website or over the phone on 0800 840 1010) you will be asked for a billing address and a delivery address. The goods will be sent with a dispatch note only. Please note your billing address must always be the address to which your credit card is registered.

Returns [Back to Top]

How do I return faulty items?
Please download and print our returns form and then send the form and the goods in an unused condition in their original packaging to:
Fracture Returns,
The Buffer Depot,
Badminton Road,
South Gloucestershire
GL9 1HE
Tel: 0800 316 8812
Mon - Fri, 9am - 5.30pm

Fracture Return & Exchange Policy

Shipping & Handling
Customers are responsible for return shipping charges. For your protection, we suggest you return your goods via recorded or registered post
Any queries please call 0800 316 8812
      
Clothing
All items must be unused and include the original packaging
• Clothing must be clean and unwashed with all tags attached - no pet hair, no human hair, no smoke smell
• If you plan to return your clothing please keep it clean
• Once clothing has been worn and/or washed it cannot be returned or exchanged

Skate Decks and Hardware
• All decks must be un-skated and in like-new condition
• No deck is completely guaranteed
• Once a deck has been assembled, it or its parts cannot be returned or exchanged
• Fracture does not replace broken decks or decks with pressure cracks
• All deck returns are dealt with the manufacturer and are subject to their discretion
• When you crack or snap your board, you most likely had your foot or feet in the wrong spot when landing tricks and grabs. Unfortunately, if this happens, Fracture will not replace your broken board or a board with pressure cracks.

Faulty Merchandise
Fracture does not guarantee the exchange or credit for a defective item. If you believe your product is defective please send it back along with the return form explaining the defect. We will then inspect the product and contact you.

How do I get my skateboard set up by Fracture?
On the order confirmation screen at the bottom there is a space for “Special Delivery / Order Instruction” – write in here “Assemble my board” and we will set up your board for you – all for free!

Skateboarding Explained

The Skateboard Deck
Essentially, the majority of skateboards are made of seven thin plies of  wood that are compressed together by a special hydraulic press to make one solid skateboard deck. Concave, nose and tail kick are added to the skateboard deck at this time.

Skateboard Concave
One way to explain concave is to think about a spoon. Imagine trying to eat cereal with a flat spoon, it would be pretty difficult right. A spoon is made with concave edges to help hold the milk and cereal inside. The same is true with a skateboard. A skateboard deck is made with concave edges to help hold your feet on the skateboard. Generally concave falls into three separate categories, mellow, medium and steep. Mellow concave is a flatter concave and allows for a more flat-footed skating style. The edges of the board are not so bowled. Medium concave is concave that is a bit deeper than mellow concave and not as deep as steep concave. Steep concave has the edges of the deck turned up quite a bit so that your feet feel really gripped on the board. Steeper concave also tends to flip faster when doing flip tricks and mellower concave tends to flip slower, it is worth bearing this in mind and deciding which you would prefer when purchasing a skateboard.

Skateboard Dimensions
Skateboards come in a variety of widths and lengths. Generally narrower skateboards 7.25" to 8" are used for street skating and wider boards 8" to 8.5" and above are used for skating tranny. Ultimately, however, the choice of what deck width to skate is all personal preference
and skill level.

Skateboard Trucks
Other than the skateboard deck, skateboard trucks are one of the most essential        skateboard parts. Skateboard trucks are the metal components that are mounted to the underside of the skateboard deck. Wheels and bearings are in turn mounted to the trucks and allow the skateboard to roll. Trucks allow the skateboard to maneuver and grind obstacles. Trucks feature a stainless steel axle encased in an aluminum hanger and mounded to an aluminum base plate via the "king pin". The king pin is the big thick bolt found in the center of the skateboard truck. The tightness of the king pin can be adjusted to change the turn ability of the trucks. If you want to ride and feel stiff and stable on your skateboard tighten the king pin  to the right to tighten your trucks. If you want to feel a bit looser on your skateboard and you want it to turn a bit easier turn your king pin to the left to loosen your trucks. We recommend using a skate tool to adjust the tightness of your kingpins. Trucks come in a variety of sizes and colors. Be sure to match the width of your skateboard trucks with the width of your skateboard deck. When in doubt be sure that the width of your skateboard is wider than your trucks.

Wheels
Made of urethane, wheels in conjunction with bearings enable the skateboard to roll. Wheels are sold in sets of four and come in a variety of sizes and colors. Wheel size, measured in millimeters, varies depending on the type of skating you plan to do. Smaller wheels 56mm and smaller, used for street skating, are smaller and lighter and allow the skateboard to flip a bit easier for all the technical tricks street skating has to offer. Larger wheels 57mm and larger, used for transition skating, allow the skateboard to roll faster and smoother. Keep in mind that larger wheels require the use of risers to avoid "wheel bite". Wheel bite happens when the
wheel comes in contact with the bottom of the skateboard while turning and can cause the skateboard to suddenly stop rolling.

Bearings
Bearings are the small round steel component that fit between the skateboard truck axle and the urethane wheel. Bearings are pressed into the skateboard wheel (2 bearing per wheel) and then mounted to the skateboard truck axle with the truck axle bolt. Bearings range in both price and quality. Bearing range in quality from low grade ABEC 3 to high grade ABEC 7. Higher-grade bearings tend to roll faster and last longer than low-grade bearings.

Hardware
Trucks are mounted to the skateboard deck with eight nuts and bolts called skateboard hardware. Hardware comes in a variety of colors and different lengths mostly 7/8" hardware and 1" hardware. 7/8" hardware is usually used when the trucks are mounted to the skateboard deck without risers. 1" hardware is mostly used when the skateboard trucks are    mounted to the skateboard deck with risers but can also be used without risers. Keep in mind that old school skateboards require the use of even longer hardware.

Risers or Riser Pads

Made of plastic, riser pads come in sets of two, one for each truck. Riser pads are placed in between the skateboard deck and skateboard trucks usually when larger wheels are used. Typically a wheel larger than 55mm will require the use of riser pads to avoid wheel bite. They can also be used to raise your board up if you would like a higher setup.

Grip Tape

Grip tape is the sand paper like substance applied to the top of a skateboard deck. Grip tape is sold by the sheet and can be difficult to apply to the skateboard if not experienced. Keep in mind that Route One provides free assembly of grip tape and all other skateboard parts.

Mini Skateboard Decks
Designed like any other skateboard deck, mini skateboard decks are smaller versions of the standard skateboard deck. Designed for the little guys, mini skateboards are customized for youngsters 10-12 and under with a weight of 60 lbs or less. Mini skateboards allow the little guys to maneuver and shred hard.

Skateboard Deck Shapes and Sizes

Unless you're looking for a mini skateboard deck or an old school skateboard deck you will have a variety of skateboard widths to choose from. Standard skateboard deck widths range from 7.3" to 8.25". Standard sizes are 7.5", 7.625", 7.75" and 8.0" although there are      many size variations in between. The actual deck shape and size you choose is a matter of personal preference. In order to find out what shape and size you like, first try out some of your friend's skateboards.

Old School Skateboards

Old School skateboards are classic skateboards from the old days. Skateboarding has changed many times through the years and old school skateboards bring back some of the old "classic" skateboards from years past. Old school skateboards are fun and stylish, tend to have less nose length than tail length, and are a little larger than today's skateboard. Old school decks are for guys who like to grind, carve pools, and cruise. Keep in mind that when purchasing an old school skateboard an old school skateboard package is required for a complete which includes larger trucks and wheels.

If your question has not been answered, click here feedback@fractureclothing.co.uk to e-mail us.

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